Office Policies

The Appointment Procedure


In order to facilitate the appointment procedure, prior to scheduling an examination by telephone, you should have the following information:
� Name, address, telephone number, date of birth of the patient being scheduled.
� Insurance card, with the name of the insurance company, and the Social Security number of the member/employee covered by the insurance.
� Primary insurance information of dependent/spouse if covered by another insurance company.




Insurance Options

Participates in the following insurance plans:
� AETNA
� COMMUNITY PLAN
� BLUE CROSS - PPO
� CIGNA - HMO,PPO,OAP
� EMPIRE PLAN-NYSHIP
� EMBLEM/GHI PLANS
� HEALTH NET
� HIP - PRIME
� HIP - PREMIUM
� ISLAND GROUP ADMIN.
� MAGNACARE
� MEDICARE
� MULTIPLAN
� OXFORD FREEDOM
� OXFORD LIBERTY
� PHCS
� RAILROAD MEDICARE
� UNITED HEALTHCARE
� VYTRA
� WORKER'S COMPENSATION
� FEDERAL WORKER'S COMPENSATION
� BEECHSTREET
� 1199
� TRICARE
Please call us at 631-603-3400. We will be happy to answer your questions or discuss options with you at any time.



F.A.Q's

When should I go to the Emergency Room?
East End Urgent & Primary Care is not always a substitute for your emergency room care. You should use a hospital's Emergency room for very serious problems.
If you are experiencing any of the following symptoms, don't wait! Call 911 or get to your nearest hospital emergency room:
� Cardiac chest pain
� Severe abdominal pain
� Severe difficulty breathing or shortness of breath
� Sudden dizziness, weakness or loss of coordination or balance
� Sudden blurred vision or loss of vision
� Numbness or weakness in your face, arm, or leg
� Sudden, severe headache
� Coughing up or vomiting blood
� Severe Burns
� Seizures


What is urgent care?
Urgent care is the prompt evaluation and treatment of most non-life threatening illness and injury.

Why should I go to East End Urgent & Primary Care?
East End Urgent & Primary Care offers prompt, professional, affordable, state-of-the-art care in a family friendly convenient setting, 7 days a week.

Who will take care of me?
East End Urgent & Primary Care is staffed with experienced emergency medicine trained physicians, physician assistants and nurses.

How long will I have to wait?
Patients are seen on a first come first serve basis. While every attempt will be made to see you as quickly as possible, wait times will vary on the number of patients and seriousness of your condition.

What forms of insurance and payments do you accept?
East End Urgent & Primary Care accepts most medical insurance, work comp insurance, credit cards and cash. For more detailed information click to see payment methods on our billing page.

What happens after I leave Island Urgent Medical Care?
You will be advised about all follow-up procedures and notified about any abnormal lab work or X-rays. A complete record of your treatment will also be made available to your primary care physician, who can provide any necessary follow-up care.



Terms of Use

1. This World Wide Web site with its home page in the domain 'www.eastendurgent.com', hereinafter referred to as the Website, is an information service provided by Island Urgent Medical Care, P.C., hereinafter referred to as IUMCPC, at no charge to users of the World Wide Web, with the express condition that these users agree to be bound by the terms and conditions set forth in this Terms of Use Agreement. IUMCPC reserves the right to change these terms and conditions at any time, and you agree to abide by the most recent version of this Terms of Use Agreement each time you view and use the Website. You are accordingly advised to consult the Terms of Use Agreement each time you view and use the Website. Do not use the Website if you do not agree to all of the following terms and conditions.
2. You acknowledge that the information on the Website is provided 'as is' for general information only. It is not intended to provide medical advice, and should not be relied upon as a substitute for consultations with qualified health professionals who are familiar with your individual medical needs. EEUPC makes no warranties of any kind regarding this Website, including but not limited to any warranty of accuracy, completeness, currency, reliability, merchantability or fitness for a particular purpose, or any warranty that these pages, or the computer server which makes them available, are free of viruses or other harmful elements, and such warranties are expressly disclaimed.
3.You agree that you will hold harmless EEUPC and its shareholders, officers, directors, and employees from all claims arising out of or related to your access or use of, or your inability to access or use, this Website or the information contained in this Website or other websites to which it is linked, including but not limited to claims that you have found something you have heard, viewed or downloaded from this Website or any other website to which it is linked to be obscene, offensive, defamatory, or infringing upon your intellectual property rights. In no event will EEUPC or any of the information contributors to the Website be liable to you or anyone else for any decision made or action taken by you in reliance on such information or for any consequential, special or similar damages, even if EEUPC has been advised of the possibility of such damages.
4. You acknowledge that the opinions and recommendations contained in this Web site are not necessarily those of EEUPC, nor are they endorsed by EEUPC.
5.EEUPC may provide links on the Website to other websites which are not under the control of IUMCPC. In general, any website which has an address (or URL) not containing 'islandurgent.com' is such a website. These links are provided for convenience or reference only and are not intended as an endorsement by IUMCPC of the organization or individual operating the website or a warranty of any type regarding the website or the information on the website.
6. You may provide hypertext links to this Website on another website, provided that: (a) the link be a text-only link clearly marked 'East End Urgent & Primary Care', (b) the link must 'point' to the URL ' http://www.eastendurgent.com' and not to other pages within the Website, (c) the appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with EEUPC's name and trademarks, (d) the appearance, position and other aspects of the link may not create the false appearance that an entity other than IUMCPC is associated with or sponsored by EEUPC, (e) the link, when activated by a user, must display this Website full-screen and not within a 'frame' on the linked website, and (f) EEUPC reserves the right to revoke its consent to any link at any time at its sole discretion by amending this Terms of Use Agreement. You agree that any other hypertext links to this Website must be approved in writing by EEUPC.
7.The works of authorship contained in this Website, including but not limited to all design, text and images, are owned or licensed by EEUPC and MedNet Technologies, Inc., hereinafter referred to as MEDNET, or its suppliers and contributors, and may not be copied, reproduced, transmitted, displayed, performed, distributed, rented, sublicensed, altered, stored by subsequent use or otherwise used in whole or in part in any manner without EEUPC's prior written consent, except that the user may make such temporary copies in a single computer's RAM and hard drive as is necessary to browse the Website, and that the user may produce one permanent printout of each page of the Website (unmodified in form, with a copy of this Terms of Use Agreement attached) to be used by the user for personal and non-commercial uses which do not harm the reputation of EEUPC or MedNet Technologies, Inc.
8. This Website (excluding linked sites) is controlled by MedNet Technologies, Inc. which is headquartered in the State of New York, in the United States of America. It may be accessed from all 50 states, as well as from other countries around the world. Because each of these places has laws that may differ from those of New York, by accessing this Website you agree that the statutes and laws of the State of New York, without regard to conflicts of law principles thereof, will apply to all matters arising from or relating to the use of this Website. You also agree and hereby submit to the exclusive legal jurisdiction and venues of the Courts of Nassau County, New York and the United States District Court for the Southern District of New York with respect to such matters. EEUPC and MEDNET. make no representation that materials on the Website are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is hereby prohibited. Individuals or organizations choosing to access this Website from other locations do so of their own initiative and are responsible for compliance with local laws.
9.MedNet Technologies, Inc., its logo, nameplates, and MedNet-Sites� are trademarks of MedNet Technologies, Inc. and are protected by international laws and treaty provisions.
10. All text and electronic images on this Website are copyrighted materials which are either registered copyrights, unregistered common law copyrights, registered trademarks or salesmarks of EEUPC or MEDNET, its suppliers or contributors. Any attempt to infringe upon or to circumvent these copyrights or trademarks will subject the infringing individual or organization to severe criminal and civil penalties as prescribed by law.